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Wrong Fuel Bristol petrol in diesel Saab 9-3

Hello Simon

A quick note from me and the wife (Les Richmond with the SAAB 9-3) to say thanks a lot for the great service we received from Fuel Medic after my little mistake yesterday. My excuse is that I always used to drive a petrol SAAB 9-3 until a few days ago when someone kindly smashed it up for me while it was parked. I managed to get this car for a bargain price by a stroke of luck and then I go and put petrol in it instead of diesel because that’s what I’m so used to doing! I really thought I’d gone from one wrecked car to another as I thought the engine would be knackered with the wrong fuel in it. When I saw your website on my phone I will admit, I was a bit skeptical as I had never even heard of mobile fuel drains. I thought I should give it a go, though. I spoke to your guy on the phone and he was professional and helpful and gave me a really good price for the job. I thought I had nothing to lose and so I went for it. I’m not a Bristol native and didn’t really know where I was as we were on the way home from visiting a friend but you managed to find us just from the name of the fuel station and a description of the street! I made a couple of phone calls and next thing I knew you got there and got straight on with the job which was done really quickly. It was all very professional too and I felt like I was treated like a valued customer. That’s a rare thing nowadays! 45 minutes later the car was purring like a kitten and we were on our way again. Top job, Sir! I’ll keep hold of your card in case I have another “senior” moment and I can pass on your details and recommend you if I know of anyone else putting in the wrong fuel in the Bristol area.

All The Best,

Les and Helen Richmond, wrong fuel Bristol, petrol in diesel SAAB 9-3

Wrong Fuel Nottingham petrol in diesel Ford B-Max

Hi There

It’s Neil from Nottingham with a quick message here. I was driving the red Ford B-Max that you came out to first thing this morning. I just wanted to pass on my thanks to Andy and the team at Fuel Medic for getting me mobile again with such efficiency. I couldn’t believe how dumb I’d been when I realised I was filling up with petrol instead of diesel this morning, but fortunately I had heard of you guys because there is a notice at work on our board that someone has put up. I’d always just looked straight past it as I never thought that I would be the one putting in the wrong fuel. Just goes to show how simple it is! I’ve had the car for 6 months and never had a problem before, I blame borrowing the petrol engine pool car in work which I always have to fill up when I use it and just yesterday I had to put petrol in it yet again. I was a bit skeptical this morning about your 40 minute response time because the traffic in Nottingham was an absolute nightmare, but somehow Andy managed to get to me within the quoted time. I think he must have rockets fitted to that van! I thought I would be proper late for work but I was only 15 minutes late and I still beat the boss! Great work chaps, you saved my bacon there too! I was very impressed with the service as a whole, it was a lot less expensive than I imagined and certainly cheaper than the AA, the response time was super fast given the bad traffic and Andy was a very polite and friendly chap. The car ran fine all day and didn’t miss a beat as I had loads of driving around Nottingham to do today. Massive thanks and I’ll be endorsing Fuel Medic whenever I get the opportunity!

Cheers Guys

Neil Smith, wrong fuel Nottingham, petrol in diesel Ford B-Max

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